Terms and Conditions of Use of the Website

Welcome to the Website of the sole proprietorship “BIKOULIS DIMITRIOS” (hereinafter the “Company”). Please read the following Terms and Conditions of Use carefully before visiting or using our Company Website. Any access on your part to the material that you will find on the Company’s Website and any use thereof are subject to these Terms and Conditions of Use. If you choose to visit or use our Website, it is presumed that you have read, understood and fully comply with the Terms and Conditions of Use of this Website.

Scope of Use of the Website

We have made sure that the Company’s Website and its contents are in accordance with Greek law. The law of other countries may be different. Any offer of a product or service through this Website in countries where it may be prohibited, is considered non-existent. The Company reserves the right to limit the provision of its products or services to any person, geographical area or jurisdiction and / or to limit the quantities or any products or services it provides.


The entire content of this Website is protected by the copyright provisions and is the exclusive property of the Company or third parties. The contents of this Website may not be copied, except for non-commercial personal use, without prejudice to all the rights of the Company, and therefore may not be further copied, reproduced or redistributed otherwise. Except as expressly provided above, you may not copy, report, download, distribute, modify, reproduce, republish or retransmit all or part of any information, text or document on this Website by any means or by any means. , or to do any work based on photos, text or documents of our Website, without the explicit written consent of the Company. Nothing contained on this Website will be construed as granting any license or right in respect of any copyright or industrial right or patent or trademark or logo of the Company or any third party.


All marks appearing on the Company Website, product names, whether appearing in common letters or symbols or illustrations, are marks of the Company or third parties, unless otherwise specified. The use and / or falsification of these trademarks is expressly prohibited and constitutes a violation of the laws on Intellectual and Industrial Property, Trademarks, Unfair Competition, etc. We inform you that our Company intends to actively and dynamically protect all its copyrights.

Security of Personal Data

Our Company respects the protection of the personal data of the users of its Website. Please consult the Privacy Policy found on the Company Website, which explains, among other things, the purpose of using the personal data collected and sets out the rights and obligations of the users of the Website.

Non-Confidential Information

With the exception of any applicable terms and conditions set forth in the Privacy Policy, any communication or other material that you may send us via the Internet or address to the Company Website by e-mail or otherwise, such as questions, comments, proposals and the like, our Company will take them and treat them as non-confidential, while it will have no obligation regarding this information. Our Company is free to use any idea, concept, know-how or technique contained in this type of communication for any purpose, including as an indication of the promotion of the products it offers through the internet.

Third Party Websites and Links

This Website may contain links or references to other websites owned by third parties, the control of which does not belong to our Company. Similarly, access to our Website can be achieved through links that you will find on third party websites, which are beyond the control of our Company. Our Company does not guarantee or give any promise for the accuracy, up-to-dateness or completeness of the information contained in these websites and is not responsible for any damage or loss caused by the content or information contained therein. Any reference to a third party website through a link located on our Company Website, in no way means that our Company endorses or unreservedly recommends the content or websites of third parties.

Exclusion of Liability

The Company will make every effort, as far as possible, to include in its Website as accurate and reliable information as possible, however, it does not give any kind of guarantee nor does it make any promise regarding at any time accuracy, information or completeness. of its Website. The user assumes any risk that may arise from accessing and using the Website. The Company does not give any explicit or implicit guarantee, nor does it promise the suitability of its marketing items for a specific purpose. In addition, the Company does not bear any responsibility in case of non-availability of some of the products posted on the Website. Neither the Company nor any party that participated in the creation, design or disposal of this Website, will be liable for any damage to the user, including indicative of any direct, indirect, incidental, incidental, or other damage that may arise from any access, use or inability to use this Website, or for damage caused by even the slightest negligence of any of its employees or addressees or by any error or omission in its content, unless it is proven that the omission is due to deceit of its own administration Company with the intention of causing harm to a specific user. Exclusion of liability includes causing any damage from the transmission of a virus to the user’s electronic equipment.


The user agrees to compensate, defend and keep intact the Company, its employees, its executives, its representatives, its suppliers, as well as its third parties from any loss, expense, loss and cost, including reasonable remuneration of its Legal Advisers, which will result from any violation of the Terms and Conditions of Use of the Website by the user. It is expressly stated that, in case of attempt to discredit the Company and the services offered by it, by any means, electronic (eg posting on blogs) or not, the Company will take any legal action against anyone responsible for defending its interests. and restoring its commercial reputation.

Product Description

Our Company strives to be as accurate and detailed as possible the description of the essential features of the products available for sale through its Website. In case, for any reason, the listed description of a product does not cover you, please contact us, in order to solve any of your questions and to serve you in the best possible way. The Company reserves the right to modify the description of its products without prior notice. Any such modification will take effect upon its appearance on the Company Website.


The prices listed on all products sold on the Company’s Website are retail prices and include VAT. The final cost of each order will be calculated after adding to the retail price of each product the packaging costs (if any) and shipping, the amount of which will be informed to our customers before placing their order. The price charged to the customer is the current one at the time of the order. The Company reserves the right to modify the prices of its products, however, any such modification will not affect the already sent orders, which have been accepted by the Company. The Company provides you with the possibility, when submitting your order, to choose the type of document you wish to be issued, retail receipt or invoice, by filling in the relevant field of the Website. The transaction will be considered completed only after sending a written electronic confirmation from the Company. It is noted that the Company may withdraw and not fulfill an order, without justification, while in this case the price that may have already been collected will be refunded.

Payment methods

For the convenience and service of all those who wish to make product purchases through our Website, the Company has the following alternative payment methods: By credit card charge. The Company has taken all necessary measures for the security of transactions using a credit card. Cash on delivery

Product Warranties

The Company accompanies the products available through its Website with the relevant manufacturer’s guarantees, where such guarantees exist. The Company does not offer any further guarantees (temporal or otherwise), except in cases where this is expressly provided. In case a product shows a defect which is covered by warranty, the shipment of the product for repair to the headquarters of our Company and / or to the respective Representation, as well as the receipt of the said product, will be carried out at the expense of the customer.

Risk of Product

Damage or Destruction Shipped products are covered by insurance for damage or loss during transport. The validity of this security ceases to exist from the moment of delivery of the product to the customer.

Product Returns / Withdrawal

To avoid your own inconvenience, we would recommend that you pay attention at the time of delivery of your order to the condition of the product sold and its packaging intact, in order to detect any obvious defects, such as incorrect product shipment, broken product, defective parts, etc. Returns of products sold through our Company Website are provided in the following cases: In case of a defective product, in terms of its operation (DOA), the customer has the right to withdraw with a refund or replace the defective product with a new one or replace it with another model of his choice at a corresponding price (for price differences contact the store is required) within fourteen (14) days from the date of receipt. In this case, the costs of return (or the new shipment, in cases of replacement / change) will be borne by the Company. In case of a damaged product the customer has the right to withdraw with a refund or replacement of the defective product with a new one or replacement with another model of his choice at a corresponding price (for price differences contact with the store is necessary) provided that the product has checked on receipt, in the presence of the carrier (note that the carrier is obliged to remain during the unsealing process of the products). In this case, the costs of return (or the new shipment, in cases of replacement / change) will be borne by the Company. In case of incorrect shipment of product, which will be due to the Company or its suppliers / partners, the customer will have the right to return the product within fourteen (14) days of receipt. The product must be in excellent condition, unused, the packaging intact and include the original contents. In this case, the return costs will be borne by the Company. In the above cases, the customer will be responsible for the loss or deterioration of the products until their return to the Company. Therefore, we recommend that returns be made either by registered letter from ELTA or by using courier services. In the event that a deposit has been made, by any method of payment, for an order that contains products with a state of availability “upon order” there will be no right of withdrawal.

Electronic Dispute Resolution (ODR)

Our Company following the EU directive to cover its customers in terms of electronic dispute resolution, in the transactions carried out through its online store, agrees and below are listed the dispute resolution bodies that exist in our country.

Dispute Resolution Bodies based on the European Union


The use of the Website by persons who have not reached the age of 18 or do not have the legal capacity required by law is prohibited.

General Terms and Conditions of Use

If any of the above Terms and Conditions of Use are deemed illegal, invalid or unenforceable, this term will be deemed not to have been written, but without affecting the enforceability and validity of the other terms. The Company may at any time modify any or all of the Terms and Conditions of Use contained herein and users will be deemed to have been notified and bound by the changes once they appear on the Company Website. The Company reserves the right to modify or delete material of the Website at any time at its sole discretion.

Applicable law

These Terms and Conditions of Use as well as the use of this Website will be governed by the laws of Greece. The Courts of Athens are solely competent for any dispute related to this Website.